Value Creation Innovation and Productivity of Deposit Money Banks in Rives State, Nigeria
Chioma Maryjane Udealor *
University of Port Harcourt Business School, Nigeria.
Emeka J. Okereke
Department of Finance and Banking, Faculty of Management Science, University of Port Harcourt, Nigeria.
Joseph E. O. Oshi
Department of Management, Faculty of management Sciences, University of Port Harcourt, Nigeria.
*Author to whom correspondence should be addressed.
Abstract
This study examined the relationship between value creation innovation and productivity of deposit money banks in rives state. The cross-sectional survey was employed and a population two hundred and four (204) of 17 Deposit Money Banks were covered. The sample size was determined using the Krejcie and Morgan (1970) table. Copies of questionnaire were administered to respondents. The simple random sampling technique was employed and data was analyzed using Spearman's Rank Order Correlation Coefficient. The findings revealed a significant relationship between the dimensions of value creation Innovation (leadership capabilities and new technology/equipment) and productivity. It was concluded that organization that indulge in value creation innovation in terms leadership capabilities and new technology/equipment tends to yield an increase in the service quality in a due time and overall productivity. The study recommended amongst others that Management of Deposit money banks should engage in value creation innovation that will inform their decisions and actions towards enhancing better performance and productivity.
Keywords: Aluminium, Value creation innovation, Brassica, leadership capabilities, Phytotoxicity syndrome,, new technology / equipment, Flower colour change, productivity, service quality, service timeliness
How to Cite
Downloads
References
Sharpe A, Fard SM. The current state of research on the two-way linkages between productivity and well-being. International Labour Organisation, Working Paper. 2022;56:10-231.
Priem RL, Li SL, Carr JC. Insights and new directions from demand-side approaches to technology innovation, entrepreneurship, and strategic management research. Journal of Management. 2012;38(1):346–74.
Drucker P. Innovation and entrepreneurship, 2 nd edition, Oxford: Butterworth Heinemann; 2007.
Pitman B. Leading for Value. Harvard Business Review. 2003;81(4):41.
Rochina-Barrachina ME, Mañez JA, Sanchiz-Llopis JA. Small Business. Economics. 2010;34:147-166.
Rosenbusch N, Brinckmann J, Bausch A. Is innovation always beneficial? A Meta-analysis of the Relationship between Innovation and Performance in SMEs. Journal of Business Venturing. 2011; 26(4):441-457.
Teece DJ. Business models, business strategy and innovation. Long Range Planning. 2010;43(2-3):172-194.
Faloye DO, Owoqeye I, Jayeola K. The key drivers of business model innovation in developing countries firms: Survey of micro and small scale enterprises in Nigeria. International Journal of Research and Innovation in Social Science. 2021; 5(7):148-157.
Elliot AJ, McGregor HA. A 2 × 2 achievement goal framework. Journal of Personality and Social Psychology. 2001;80:501–519.
Pintrich PR. A motivational science perspective on the role of student motivation in learning and teaching contexts. Journal of Educational Psychology. 2003;95:667–686.
Grant H, Dweck CS. Clarifying achievement goals and their impact. Journal of Personality and Social Psychology. 2003;85:541–553.
Locke EA, Latham GP. Building a Practically Useful Theory of Goalsetting and Task Motivation: A 35-Year Odyssey. American Psychologist. 2002;57:705-717.
Pervin LA. Persons, situations, interactions: the history of a controversy and a discussion of theoretical models. Academic of Management Review. 1989; 14 (3):350–360.
Gollwitzer PM, Heckhausen H, Steller B. Deliberative and implemental mindsets: Cognitive tuning toward congruous thoughts and information. J. Personal. Soc. Psychol. 1990;59(6):1119–1127.
Trope Y, Liberman N. Temporal construal. Psychological Review. 2003;110(3):403–421.
Chen IJ, Paulraj A. Towards a theory of supply chain management: The constructs and measurements. Journal of Operations Management. 2004;22:119-150.
Dickson G. Transformations in Canadian health systems leadership: an analytical perspective. Leadership in Health Services. 2009;22(4):292-305.
Mintzberg H. Managers, not MBAs: A hard look at the soft practice of managing and management development. Berrett Koehler Publishers; 2004.
Hougaard R, Carter J. Compassionate leadership: how to do hard things in a human way. Harvard Business Press; 2022.
Babu G, Mohana Rao T, Ahmed S, Gupta KS. Relationship between leadership capability and knowledge management: A measurement approach. Journal of Information & Knowledge Management. 2008;7(02):83-92.
Callan VJ. Investigating Approaches for Sustaining and Building Educational Leadership. Consortium: Supporting Vocational Education and Training Providers in Building Capabilities for the Future. Draft Literature Review. 2005;3-20.
Tongur S, Engwall M. The business model dilemma of technology shifts. Technovation. 2014;34(9):525-535.
Molina-Castillo FJ, Sinkovics N, Sinkovics RR. Sustainable Business Model Innovation: Review, Analysis and Impact on Society. Sustainability. 2021;13:8906.
Zott C, Amit R, Massa L. The business model: Recent developments and future research. Journal of Management. 2011; 37(4):1019-1042.
Markides C, Oyon D. What to do against disruptive business models (when and how to play two games at once). MIT Sloan Management Review. 2010;51(4): 25.
Gassmann O, Frankenberger K, Csik M. The St. Gallen business model navigator; 2013.
Mitchell D, C Coles 3. The ultimate competitive advantage of continuing business model innovation. Journal of Business Strategy. 200;24(5):15– 21.
Rodrígues C, Miguel IH, Souchier M. Environmentally Adjusted Multifactor Productivity: Methodology and Empirical Results for OECD and G20 Countries, OECD Green Growth Paper No. 2020/04; 2020.
Bruegel S. The Pandemic’s Uncertain Impact on Productivity; 2021. Available:https://www.bruegel.org/2021/09/the-pandemics-uncertain-impact-on-productivity/
Wong A, Zhou L. Determinants and outcomes of relationship quality: A conceptual model and empirical investigation. Journal of International Consumer Marketing. 2006;18(3):81– 105.
Olorunniwo F, Hsu MK, Udo GJ. Service quality, customer satisfaction and behavioural intentions in the service factory. Journal of Services Marketing. 2006;20(1):59-72.
Petridou E, Spathis C, Glaveli N, Liassides C. Bank service quality: Empirical evidence from Greek and Bulgarian retail customers. International Journal of Quality and Reliability Management. 2007;24(6):568–585.
Parasuraman A, Zeithaml VA, Berry LL. SERVQUAL: A multiple-Itemscale for measuring consumer perceptions of service quality. Journal of Retailing. 1988;64(1):12-40.
Nihayah M, Marwan MS, Nawras MN, Ahmad MAZ, Ahmad YA. Customer satisfaction measurement of e-banking service quality in Riyadh, Saudi Arabia. Academy of Strategic Management Journal. 2021;20(2):1-19.