Work-life Balance Initiatives and Employee Performance of Deposit Money Banks in Rivers State, Nigeria

PDF Review History

Published: 2024-07-15

Page: 273-287


Wilson-Amadi, Nene Ahuruele *

University of Port Harcourt Business School, Nigeria.

Emeka J. Okereke

University of Port Harcourt Business School, Nigeria.

W.C. Ofoegbu

University of Port Harcourt Business School, Nigeria.

*Author to whom correspondence should be addressed.


Abstract

This study examined the relationship between work-life balance initiatives and employee performance of deposit money banks in Rivers State, Nigeria. The study sampled three hundred and seventy-one (371) employees using the purposive sampling technique. Primary data were employed for the study and obtained using close-ended questionnaire, designed in the Likert 5-point scale. Three hundred and seventy-one (371) copies of questionnaires were administered, with three hundred and fifty-nine (359) considered valid and usable. The study followed a dual analytical approach, combining descriptive and inferential methods in analysing the data gathered. In measuring work-life balance initiatives, the study used dimensions such as job autonomy, telework arrangements, work-family enrichment, and supervisor support. On the other hand, the measures of employee performance used were employee commitment, employee innovative behaviour, and employee turnover intentions. The study found all four work-life balance initiatives significantly influencing the employee performance constructs of employee commitment, employee innovative behaviour, and employee turnover intentions. The study also found that, locus of control accentuates the positive gains of work-life balance initiative on employee performance.  The conclusion reached was that: work-life balance initiative is a key enabler of employee performance of deposit money banks private school and accelerated level of employee performance is achievable in an environment where work-life balance initiatives such as job autonomy, telework arrangements, work-family enrichment, and supervisor support are adopted and implemented by management of the organization. The study recommends among others that, management of the deposit money banks should enhance job autonomy by increasing control among employees over what they are supposed to accomplish.

Keywords: Work-life balance initiatives, employee performance, job autonomy


How to Cite

Ahuruele, Wilson-Amadi, Nene, Emeka J. Okereke, and W.C. Ofoegbu. 2024. “Work-Life Balance Initiatives and Employee Performance of Deposit Money Banks in Rivers State, Nigeria”. Asian Journal of Economics, Finance and Management 6 (1):273-87. https://www.journaleconomics.org/index.php/AJEFM/article/view/237.

Downloads

Download data is not yet available.

References

Abu-Shanab ER, Abu-Shanab & M. Khairallah, Critical success factors for ERP implementation: The case of Jordan. The International Arab Journal of e-Technology. 2015;4(1):1-7.

Armstrong M. A handbook of human resource management practice. 9th Ed., Great Britain: Cambrian Printers Ltd., Aberystwyth, Wales; 2003.

Yang W, Hao Q, Song H. Linking supervisor support to innovation implementation behavior via commitment: The moderating role of coworker support. Journal of Managerial Psychology. 2020;35(3):129-141.

Jessica, Nathania, Nur Afifah, Ilzar Daud, Sulistiowati, Wenny Pebrianti. The effect of work environment and work-life balance on job satisfaction: Work stress as a mediator. Journal of Economics, Management and Trade. 2023;29(1):54-65.

Available:https://doi.org/10.9734/jemt/2023/v29i11074

Beauregard TA, Henry LC. Making the link between work-life balance practices and organizational performance. Human resource management review. 2009;19(1):9-22.

Msuya MS, Kumar AB. The role of supervisor work-life support on the correlation between work autonomy, workload and performance: perspective from Tanzania banking employees. Future Business Journal. 2022;8(1):26.

Greenhaus L, Beutell R. Sources of conflict between work and family roles, Academy of Management Review. 1985;1(3):76-88.

Baltes B, Briggs TE, Huff JW, Wright JA, Neuman GA. Flexible and compressed workweek schedules: A meta-analysis of their effects on work-related criteria. Journal of Applied Psychology. 1999;84:4:496-513;

Mokomane Z. Work-family balance: Overview of policies in developing countries. Paper presented at UN Expert Group Meeting New York; 2011.

Blau G. Testing the longitudinal impact of work variables and performance; 1999.

Bond JT, Thompson CA, Galinsky E, Prottas D. Highlights of the National Study of the Changing Workforce. New York: Families and Work Institute; 2002.

Aghimien D, Aigbavboa CO, Thwala WD, Chileshe N, Dlamini BJ. Help, I am not coping with my job!–A work-life balance strategy for the Eswatini construction industry. Engineering, Construction and Architectural Management, (ahead-of-print); 2022.

Afzal S, Arshad M, Saleem S, Farooq O. The impact of perceived supervisor support on employees’ turnover intention and task performance: Mediation of self-efficacy. Journal of Management Development. 2019;38(5):369-382.

Aruldoss A, Kowalski KB, Parayitam S. The relationship between quality of work life and work-life-balance mediating role of job stress, job satisfaction and job commitment: evidence from India. Journal of Advances in Management Research. 2021;18(1):36-62.

Asawalam AV, Asuquo EO, Alabere ID, Ogbueh IH. Work-life balance of female nurses in private hospitals in Port-Harcourt metropolis, South-South Nigeria. Asian J Res Nurs Health. 2019;2:1-13.

Ankita K. Human resource management. Walnut Creek: Innovation Academy. Appraisal satisfaction on subsequent overall job satisfaction. Human Relations. 2010;52:1099-1113.

Baines S, Gelder U. What is family friendly about the workplace in the home? The case of self-employed parents and their children. New Technology, Work and Employment. 2003;18(3): 223-234

Mushfique SI, Palathingal P, Eroglu YS, Yuksel M, Guvenc I, Pala N. A software-defined multi-element VLC architecture. IEEE Communications Magazine. 2018;56(2):196-203.

Adisa TA, Gbadamosi G, Osabutey EL. What happened to the border? The role of mobile information technology devices on employees’ work-life balance. Personnel Review. 2017;46(8):1651-1671.

Bothma FC, Roodt G. Work based identity and work engagement as potential antecedents of task performance and turnover intention: Unravelling a complex relationship. SA Journal of Industrial Psychology. 2012;38(1):1-17.

Bragg T. Improve employee commitment. Industrial Management. 2002;7(8):18-20.

Bratton J, Gold J. Human resource management: Theory and practice (4th Ed), Palgrave Macmillan, Basingstoke; 2007.

Briscoe DR, Claus L. Employee performance management: policies and practices in multinational enterprises. Performance Management Systems: A Global Perspective, Routledge, London. 2008;15-39.

Adisa TA, Abdulraheem I, Isiaka SB. Patriarchal hegemony: Investigating the impact of patriarchy on women’s work-life balance. Gender in Management: An International Journal. 2019;34(1):19-33.

Voydanoff P. The effects of work demands and resources on work‐to‐family conflict and facilitation. Journal of Marriage and family. 2004;66(2):398-412.

Chandra K. (Ed.). Constructivist theories of ethnic politics. Oxford University Press; 2012.

Sajuyigbe AS, Adegun EA, Adeyemi F, Johnson AA, Oladapo JT, Jooda DT. The interplay of financial literacy on the financial Behavior and well-being of young adults: Evidence from Nigeria. Jurnal Ilmu Ekonomi Terapan. 2024;9(1):120-136.

Kwahar N, Iyortsuun AS. Determining the underlying dimensions of quality of work life (QWL) in the Nigerian hotel industry. Entrepreneurial Business and Economics Review. 2018;6(1):53-70.

Oyewobi LO, Oke AE, Adeneye TD, Jimoh RA. Influence of organizational commitment on work–life balance and organizational performance of female construction professionals. Engineering, Construction and Architectural Management. 2019;26(10):2243-2263.

Oloyede OE, Soyemi OD. Influence of work-life balance on turnover intentions of librarians in universities in South-West, Nigeria: Implication and Strategies for Improvement; 2022.

Oludayo OA, Falola HO, Obianuju A, Demilade F. Work-life balance initiative AS a predictor of employees'behavioural outcomes. Academy of Strategic Management Journal. 2018;17(1):1-17.

Nwinyokpugi PN. Corporate governance and administrative efficiency in Nigeria universities. International Journal of Development and Sustainability. 2017;6(12):2116-2126.

Amazue LO, Onyishi IE. Stress coping strategies, perceived organizational support and marital status as predictors of work–life balance among Nigerian bank employees. Social Indicators Research. 2016;128:147-159.

Odunayo AO, Kelvin OF. Assessing the influence of flexible-work-option as a precursor of work life balance on employee productivity of logistics companies in rivers state Nigeria; 2016.

Obinwanne CO, Kpaji OL. Effect of work life balance in organizational productivity in tourism centers in Port Harcourt, Rivers State, Nigeria. International Journal of Hospitality & Tourism Studies (IJHTS). 2022;3(1).

Mmakwe KA, Ukoha O. Work-life balance and employee performance in Nigerian banks, Port Harcourt. Work. 2018;4(1):107-119.

Wang E, Jiang W, Mao S. Job autonomy and turnover intention among social workers in China: Roles of work-to-family enrichment, job satisfaction and type of sector. Journal of Social Service Research. 2020;46(6):862-876.

Woodruff RB. Customer value: The next source for competitive advantage. Journal of the Academy of Marketing Science. 1997;25(2):139–53.

Budhiraja S, Varkkey B, McKenna S. Work–life balance indicators and talent management approach: A qualitative investigation of Indian luxury hotels. Employee Relations: The International Journal. 2022;44(6):1241-1258.

Byron K. A meta-analytic review of work-family conflict and its antecedents. Journal of Vocational Behavior. 2005;67(2):169-198.

Caringal-Go JF, Teng-Calleja M, Bertulfo DJ, Manaois JO. Work-life balance crafting during COVID-19: Exploring strategies of telecommuting employees in the Philippines. Community, Work & Family. 2022;25(1):112-131.

Carmeli A, Schaubroeck J. How leveraging human resource capital with its competitive distinctiveness enhances the performance of commercial and public organizations. Human Resource Management. 2015;44(4):391-412.

Khan M, Aziz S, Afsar B, Latif A. The effect of job embeddedness on turnover intentions, work engagement, and job performance. Journal of Tourism and Hospitality. 2018;7(3):1-9.

Takawira N, Coetzee M, Schreuder D. Job embeddedness, work engagement and turnover intention of staff in a higher education institution: An exploratory study. SA Journal of Human Resource Management. 2014;12(1):10.

Bamber EM, Iyer V. The effect of auditing firms' tone at the top on auditors' job autonomy, organizational‐professional conflict, and job satisfaction. International Journal of Accounting and Information Management. 2009;17(2):136-150.

Baral R, Bhargava S. Predictors of work‐family enrichment: Moderating effect of core self‐evaluations. Journal of Indian Business Research. 2011;3(4):220-243.

Abdirahman HIH, Najeemdeen IS, Abidemi BT, Ahmad R. The relationship between job satisfaction, work-life balance and organizational commitment on employee performance. Advances in Business Research International Journal. 2020;4(1):42-52.

Boxall P. High‐performance work systems: What, why, how and for whom? Asia Pacific Journal of Human Resources. 2012;50(2):169-186

Barney J. Strategic factor markets: Expectations, luck, and business strategy. Management Science. 1986;32(10):1231-1241.

Kim B, Liu L, Ishikawa H, Park SH. Relationships between social support, job autonomy, job satisfaction, and burnout among care workers in long-term care facilities in Hawaii. Educational Gerontology. 2019;45(1):57-68.

Kim H, Stoner M. Burnout and turnover intention among social workers: Effects of role stress, job autonomy and social support. Administration in Social Work. 2008;32:5–25.

Arulrajah AA, Opatha HHDNP, Nawaratne NNJ. Employee green performance of job: A systematic attempt towards measurement. Sri Lankan Journal of Human Resource Management. 2016;6(1).

Cleveland CC, Townsend AR, Taylor P, Alvarez‐Clare S, Bustamante MM, Chuyong G, Wieder WR. Relationships among net primary productivity, nutrients and climate in tropical rain forest: a pan‐tropical analysis. Ecology Letters. 2011;14(9), 939-947.

Mordi C, Frederick M, Ojo S, Tonbara M. A case analysis of work-life balance perception and practices among Nigerian bank managers. African business and development in a changing global political economy: Issues, Challenges and Opportunities; 2012.

Ibrahim Q, Rehman R, Raoof A. Role of corporate governance in firm performance: A Comparative study between Chemical and Pharmaceutical Sectors of Pakistan. International Research Journal of Finance and Economics. 2010;50:7–16.

Frone MR. Work-family balance; 2003.

Greenhaus JH, Collins KM, Shaw JD. The relation between work–family balance and quality of life. Journal of vocational behavior. 2003;63(3):510-531.

Alchian A, Demsetz H. Production, information costs, and economic organization; 1972.

Barney JB. Gaining and sustaining competitive advantage (2nd ed.). Upper Saddle River, NJ: Pearson Education, Inc; 2002.

Meckling WH, Jensen MC. Theory of the Firm. Managerial Behavior, Agency Costs and Ownership Structure; 1976.

Ibrahim AR, Zolait AH, Sundram VP. Supply chain management practices and firm performance: An empirical study of the electronics industry in Malaysia, International Journal of Technology Diffusion. 2010;1(3):48-55.

Laosebikan JO, Odepidan MA, Adetunji AV, Aderinto CO. Impact of job satisfaction on employees performance in selected microfinance banks in Osogbo Metropolis, Osun State, Nigeria. International Journal of Social Sciences and Management Research. 2018;4(8):22-46.

Volmer J, Binnewies C, Sonnentag S, Niessen C. Do social conflicts with customers at work encroach upon our private lives? A diary study. Journal of Occupational Health Psychology. 2008;17(3):304.

Campbell JD. Self-esteem and clarity of the self-concept. Journal of Personality and Social Psychology. 1990;59(3):538.

Borman WC, Motowidlo SJ. Task performance and contextual performance: The meaning for personnel selection research. Human performance1997;10(2): 99-109.

Mawoli MA, Babandako AY. An evaluation of staff motivation, dissatisfaction and job performance in an academic setting. Australian Journal of Business and Management Research. 2011;1(9):1.

Redmond J, Valiulis M, Drew E. Literature review of issues related to work-life balance, workplace culture and maternity/childcare issues; 2006.

Duxbury LE, Higgins CA, Coghill D. Voices of Canadians: Seeking work-life balance. Ottawa: Human Resources Development Canada, Labour Program; 2003.

Clark SC. Work/family border theory: A new theory of work/family balance. Human Relations. 2000;53(6):747-770.

Greenhaus JH, Beutell NJ. Sources of conflict between work and family roles. Academy of management review. 1985;10(1), 76-88.

Burke BG, Moffett RG. Outcomes of work-family conflict among married male and female professionals. Journal of Management. 2003;14(3):475-491.

Wright TA, Bonett DG. Job satisfaction and psychological well-being as nonaditive predictors of workplace turnover. Journal of Management. 2007;33:141-160.

Wright TA, Cropanzano R. The role of psychological well-being in job performance: a fresh look at an age-old quest. Organizational Dynamics. 2004;33 (4):338-351.

Lau NC, Lim LP, Weinstein EG, Bartel DP. An abundant class of tiny RNAs with probable regulatory roles in Caenorhabditis elegans. Science. 2001;294(5543):858-862.

Chan KW, Wyatt TA. Quality of work life: A study of employees in Shanghai, China. Asia Pacific Business Review. 2007;13(4):501-517.

Koubova V, Buchko AA. Life‐work balance: Emotional intelligence as a crucial component of achieving both personal life and work performance. Management Research Review. 2013;36(7):700-719.

Shaffer JA, DeGeest D, Li A. Tackling the problem of construct proliferation: A guide to assessing the discriminant validity of conceptually related constructs. Organizational Research Methods. 2016;19(1):80-110.

Thibaut J. The development of contractual norms in bargaining: Replication and variation. Journal of Conflict Resolution. 1968;12(1):102-112.

Bauer GF, Hämmig O, Schaufeli WB, Taris TW. A critical review of the job demands-resources model: Implications for improving work and health. Bridging occupational, organizational and public health: A transdisciplinary Approach. 2014;43-68.

Bakker AB, Demerouti E. Job demands–resources theory: Taking stock and looking forward. Journal of occupational health psychology. 2017;22(3):273.

Bakker A, Demerouti E, Sanz-Vergel A. Burnout and work engagement: The JD-R approach. The Annual Review of Organizational Psychology and Organizational Behavior. 2014;1:389-411.

Bakker A, Demerouti E, Sanz-Vergel A. Burnout and work engagement: The JD-R approach. The Annual Review of Organizational Psychology and Organizational Behavior. 2014;1:389-411.

Au WC, Ahmed PK. Sustainable people management through work-life balance: A study of the Malaysian Chinese context. Asia-Pacific Journal of Business Administration; 2014.

Adnan Bataineh K. Impact of work-life balance, happiness at work, on employee performance. International Business Research. 2019;12(2):99-112.

Dechawatanapaisal D. The mediating role of organizational embeddedness on the relationship between quality of work life and turnover: Perspectives from healthcare professionals. International Journal of Manpower. 2017;38(5):696-711.

Cegarra‐Leiva D, Sánchez‐Vidal ME, Gabriel Cegarra‐Navarro J. Understanding the link between work life balance practices and Organisational outcomes in SMEs: The mediating effect of a supportive culture. Personnel review. 2012;41(3):359-379.

Bennet A, Bennet D. Organizational survival in the new world. Routledge; 2004.

Helmle RJ., C Botero I, R. Seibold D. Factors that influence perceptions of work-life balance in owners of copreneurial firms. Journal of Family Business Management. 2014;4(2):110-132.

Baron RM, Kenny DA. The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology. 1986;51(6):1173.

James LR, Brett JM. Mediators, moderators, and tests for mediation. Journal of Applied Psychology. 1984;69(2):307.

Hill EJ, Hawkins AJ, Ferris M, Weitzman M. Finding an extra day a week: The positive influence of perceived job flexibility on work and family life balance. Family Relations. 2001;50(1):49-58.

Jabeen F, Friesen HL, Ghoudi K. Quality of work life of Emirati women and its influence on job satisfaction and turnover intention: Evidence from the UAE. Journal of Organizational Change Management. 2018;31(2):352-370.

Hollman KW. Turnover: The real bottom line, Public and voluntary turnover in the workplace: A comparison of companies across industries. Thesis prepared for the degree of Master of Science; 2006.

Neuman D. Learning in information-rich environments. New York: Springer; 2011.

Bernard HR. Research methods in anthropology: Qualitative and quantitative approaches (3rd ed.). Walnut Creek, CA: Alta Mira Press; 2002.

Mot HO, Masinde JS, Mugenda NG, Sindani MN. Effectiveness of credit management systemon loan Performance: empirical evidence from micro finance sector in Kenya; 2012.

Chan XW, Kalliath T, Brough P, Siu OL, O’Driscoll MP, Timms C. Work–family enrichment and satisfaction: The mediating role of self-efficacy and work–life balance. The International Journal of Human Resource Management. 2016;27(15):1755-1776.

Greenhaus JH. Innovations in the study of the work-family interface: Introduction to the special section. Journal of Occupational and Organizational Psychology. 2008;81:343–8.