Integration of Enterprise Resource Planning Systems and Supply Chain Efficiency at National Medical Stores
David Begumya Mugisha
*
Faculty of Business and Management, International University of East Africa, Kampala, Uganda.
Resty Nakate
Faculty of Business and Management, International University of East Africa, Kampala, Uganda.
*Author to whom correspondence should be addressed.
Abstract
This study examined the relationship between change management in Enterprise Resource Planning (ERP) system and supply chain efficiency at National Medical Stores (NMS). A correlational research design was adopted, and data were collected from 73 respondents through structured questionnaires and interviews. System integration showed a strong positive correlation with supply chain efficiency (r = .759, p < 0.01), indicating that well-integrated ERP modules play a crucial role in streamlining supply chain operations. The study concluded that seamless system integration is a key enabler of supply chain efficiency at NMS. It recommended that NMS strengthen system integration efforts to ensure successful ERP implementation and enhanced supply chain performance.
Keywords: System integration, enterprise resource planning, national medical stores